Doggy Walking AI Bot Knowledge Base
1️⃣ About Doggy Walking
Welcome to Doggy Walking, Sydney’s premier pet care service. We offer professional, reliable, and tailored dog walking and pet care solutions to suit the needs of busy pet owners.
Business Details:
- Website: www.doggywalking.com.au
- Service Areas: Sydney CBD, North Sydney, North Shore, Northern Beaches, Eastern Suburbs, Inner West, Canterbury, St George, Hills District, Sutherland Shire
- Contact: 0402 883 119 | admin@doggywalking.com.au
- Operating Hours: 365 days a year
Why Choose Doggy Walking?
🐶 Trained & Vetted Walkers – Background-checked, insured, and experienced
🕒 24/7 Pet Care Coordinators – Ensuring a seamless experience
🛡 Fully Insured – Pet safety is our priority
📍 GPS Tracking & Updates – Real-time location updates & service reports
🔄 Reliable Primary & Secondary Walkers – No last-minute cancellations
💳 Easy Online Booking & Payment – Hassle-free service management
2️⃣ Services & Pricing
🐾 Regular Dog Walking
✔ $35 per walk – Social small group (1-4 dogs)
✔ $55 per walk – Solo walk (1-on-1 care)
✔ Additional $20 per walk – For walks outside 8 AM – 3 PM
📅 Available: Monday – Friday
🚗 Service Areas: Sydney-wide
🏡 Vacation & Pet Sitting Services
- Pet Sitting (Overnight in Owner’s Home) – $75/day
- Dog Minding (Overnight at Sitter’s Home) – $85/day
- Dog Walk & Feed – $45 per service
- Pet Visit, Feed & Play (20-30 min) – $32 per visit
- Cat Feeding (15-20 min) – $25 per visit
📌 Weekend Surcharge: $11.50 per service (or minimum $50 charge)
📌 Public Holiday Surcharge: Double the standard service rate
3️⃣ How Our Service Works
📌 Client Portal – Manage bookings, invoices, and schedule updates.
📌 GPS Check-in/Check-out – See real-time location tracking and post-walk reports.
📌 Tailored Walks – Matched to your dog’s personality and behavior.
📌 Reliable Primary & Backup Walkers – Ensuring minimal disruption.
📌 One-Stop Pet Care – Walking, sitting, feeding, and transport solutions.
📌 24/7 Pet Care Support – Reach out anytime for assistance.
Book a Call to Discuss Your Dog’s Needs
4️⃣ Frequently Asked Questions (FAQ)
📌 Booking & Payments
❓ How do I book a walk?
💬 You can book via our Client Portal or contact our team.
❓ What payment methods do you accept?
💬 We accept credit cards, bank transfers, and direct debit.
❓ Can I reschedule or cancel a walk?
💬 Yes! We require at least 24 hours’ notice for cancellations.
📌 Walk Details & Requirements
❓ How long are your walks?
💬 Minimum of 45 minutes of exercise, excluding travel time.
❓ Do you offer group or solo walks?
💬 Both! Group walks (1-4 dogs) for social pups, and solo walks for those needing individual care.
❓ What happens if it rains?
💬 We walk in all weather unless deemed unsafe. Please leave out a towel or raincoat for your pup!
❓ Can I meet the walker before booking?
💬 Absolutely! We recommend a complimentary meet-and-greet before starting.
🏡 Pet Sitting FAQs
❓ How does overnight pet sitting work?
💬 A trusted sitter stays in your home overnight, following your pet’s routine.
❓ Do sitters stay in my home?
💬 Yes, or your pet can stay at a sitter’s home (dog minding service).
❓ What if my pet has special medical needs?
💬 We accommodate medical needs, medication schedules, and mobility assistance.
📅 Booking & Cancellation Policies
❓ How far in advance should I book?
💬 Regular bookings can be set up as recurring services. Holiday services require 2-4 weeks’ notice.
❓ What is your cancellation policy?
🔹 Regular Walks: Cancel before 5 PM the day prior for no charge.
🔹 Overnight Pet Sitting & Holiday Bookings:
- 7+ days before: Full refund
- 3-6 days before: 50% charge
- Less than 48 hours: No refund
📍 Locations & Availability
❓ Do you service my area?
💬 We cover all of Sydney. Let us know your suburb, and we’ll confirm availability!
❓ Are walkers available on weekends?
💬 Yes! Weekend rates apply, so book in advance.
❓ Will my dog have the same walker each time?
💬 Yes! We assign a primary walker for consistency, plus a backup walker for reliability.
🐶 Pet Safety & Trust
❓ Are your dog walkers insured?
💬 Yes! Our team is fully insured for public liability, pet injury, and property damage.
❓ Why is Doggy Walking different?
💬 ✔ Personalised Service ✔ Experienced & Insured Walkers ✔ GPS Tracking ✔ Reliable Scheduling ✔ 24/7 Pet Care Support ✔ Over 10+ Years Experience
❓ What if my dog doesn’t get along with others?
💬 No problem! We offer solo walks for reactive dogs.
Book a Call to Discuss Your Dog’s Needs
Next Steps for You:
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3️⃣ Share the link with your developer to integrate it into the AI bot’s knowledge base.
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